Refund Policy

Refund policy

Returns

Sometimes things don’t quite work out. We understand and in the unfortunate circumstance that you need to return your Tailorford product(s), we’ll make it easy. All skin care products with original invoice can be returned within 30 days of their order for a full refund. Customer will have to pay return shipping. If you would like to initiate a return, please email help@tailorford.com and we will get back to you and let you know the next necessary steps to return your item(s).

*Orders may not be cancelled after they are ordered* 

If you would like to see if the item(s) you would like to purchase qualify under our Refund policy, Please email help@tailorford.com and we will happily assist you! If you have any further questions, Please don't hesitate to to ask. Email customer service at help@tailorford.com  and a representative will get back to you.

"I've always felt gender-specific branding limits the skincare industry. From feminine-leaning advertisements to men's products filled with synthetic 'manly' fragrances and outdated packaging, skin care seems to be overwhelmingly defined by gender. Tailorford fills the gap of unisex skin care by providing high-end, fragrance-free products that anyone can incorporate into their daily skincare routines"

Tim Goletz

Founder and CEO